First day with Inmotion>server on-off

[Intermod]

Hello Inmotion!

My DNS was just transfered last night. I'm excited to be using a new web host. It looks like your side has now recognized the DNS and my site is up. But I'm experiencing a lot of server down time and 404 errors. Then it all looks fine again. Then off again and so on. Is this normal for a first day? Are things just getting sorted out? Thanks for your time.

[Vanessa]

I'm not sure of your specific situation since I don't know your username or domain, but I can tell you that for some customers, within the first 24 hours of switching the DNS servers you can have intermittent downtime. Of course, the 404 errors may also be legitimate if your site is referencing files that don't exist.

[Intermod]

Thanks for the reply Vanessa! That's fine if downtime is normal within the first 24 hours. That's what I figured but wanted to ask (and try out the forum!> an active forum with a web host company...? amazing.) All the files are there so the 404s must just be part of the process. Anyway, it's looking more stable this morning. So far, I'm really impressed with Inmotion, thank you. I'm gotten used to non-existent or hostile costumer service with my old web host... how refreshing to have someone respond!

[Marco]

Hello!

I'm glad you're having a positive expereince thus far - if you do begin to see those errors occur again either submit a support request to our Support Team or send me a PM with some account details (username, links with issues) and see if we can resolve any lingering problems.

Marco